VP, Group Account Director - MedComms

EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. Our nine affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Healthware, EVERSANA INTOUCH Medical Communications, EVERSANA INTOUCH Market Access, EVERSANA INTOUCH Media and EVERSANA INTOUCH TTC Job Description THE POSITION: As a VP, Client Services, your role is to provide strategic guidance in developing, delivering and leading tactical integrated marketing plans and other complex projects for clients. In this role you are an extension of the client team and as the day-to-day relationship lead, addressing concerns while identifying incremental opportunities. You are also accountable for assuring you engage appropriate EVERSANA experts both in medical communications and across areas of specialization to counsel your clients on effective strategy based on research and best practices to meet their objectives. In this position you own the book of business and business growth efforts. Internally, you organize, grow, and develop the team, while externally ensuring the health of the client relationship within and beyond the assigned brand team. KEY RESPONSIBILITIES: Medical Communications services delivered in Europe. Participate in vision setting for the client business, ensuring that you and the broader team execute it through day-to-day delivery of work Work closely with both the Eversana-Intouch Healthware strategic leadership and US medical communications colleagues to deliver best-in-class and regionally appropriate services and solutions Establish cross-collaboration with internal teams and agency partners, and foster sound relationships internally Work closely with BD leadership in Europe to represent MedComms offerings for new business Externally, ensure health in the client relationship in and beyond the assigned medical communications (medical affairs or medical education promo team) Provide clients with research, analytical metrics, and strategic insight to facilitate recommendations for effective solutions Oversee the delivery and financial impact on budget, and brand target goals and objectives with the client Provide strategic leadership for yearly brand planning. Ultimately accountable to the senior level client in partnership with Eversana-Intouch management working together to maintain relationships and address needs, concerns and escalation as necessary Oversee and lead the development of the entire campaign from start-up to and project plans.?? Research, develop and collaborate with Account Directors, agency departments and partners to continuously develop the integrated solutions offering from EVERSANA INTOUCH.??? EXPECTATIONS OF THE JOB: Travel (domestic and international) Qualifications MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Strong and applied understanding of operational delivery of compliant medical communications solutions in Europe. Strong experience in medical communications supporting medical affairs and/or medical education pharma clients Strong experience in directing content development efforts, HCP advocacy and peer-to-peer educational programming across channels Strong strategic planning, brand planning, pharmaceutical product life cycle management and understanding of digital project development Native/ fluent English a must, additional languages welcome Demonstrate accuracy in reviewing junior team-developed scopes Demonstrate accountability for financial tracking and management of client budgets and communicating with client teams and senior leadership Own and lead monthly budget reconciliation and forecasting efforts Able to collaborate and effectively manage at all levels and functions internally, and externally with clients and agency partners Demonstrate leadership and mentoring skills, including assisting broader account team with junior account staff team development Able to create strategic and tactical recommendations decks and lead/facilitate presentations. Big picture thinker with an understanding of client business and long-term goals Demonstrates problem solving skills Exhibits leadership and strong mentoring skills Demonstrates grace under pressure Think critically and proactively guide the team to de-escalate and create a clear path forward PREFERRED QUALIFICATIONS: Bachelor’s and/or master’s degree ideally in communication/marketing, economy, biology/pharmacy and/or another scientific pathway Approximately 8-12 years of related industry experience: client-side brand team, consultative, medical communications, medical affairs or promo medical education agency or division of advertising agency and/or pharmaceutical experience? Expertise in digital, media and technology marketing Proven results with managing scientific communications programs from scientific platform through to peer-to-peer communications Proven leadership and mentoring skills (guiding a large team and multiple clients); Responsible for account staff team development. Additional Information OUR CULTURAL BELIEFS Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Embrace Diversity I create an environment of awareness and respect. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Own It I hold myself and others accountable for results. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter