?? Join Our Dynamic Team at Davies! ??
Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. Here’s why you’ll love being part of our family:
?? Valued and Supported:
You’re not just an employee; you’re a vital contributor. We appreciate your unique skills and perspectives, and we’re committed to your growth.
???Perks Galore!:
Reward Platform: Unlock exclusive discounts at over 800 retailers. Treat yourself—you’ve earned it!
?? Time Off:
Enjoy 25 days of vacation (and the option to snag up to 5 extra days each year!). Work-life balance? We’ve got you covered.
?? Learning Opportunities: Develop your skills, earn professional qualifications, and thrive in a culture of continuous learning.
As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes.
Here’s what your day will look like:
?? Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.
?? Customer Interactions: Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).
?? Third-Party Wizardry: Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time.
?? Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.
?? Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer.
?? Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.
?? Team Player: Positive vibes, great teamwork, and a culture that feels like home.
How We Measure Success:
?? SLA Performance: You’ll ace it.
?? Phone Audit: Your phone skills? A+
?? Lifecycle Metrics: You’ll own them.
?????? Audit: No breaches here.
?? PDR Forms: Completed and shining.
?? Team Performance: You’re the MVP.
Requirements:
?? Relevant Claims Experience
?? Good Customer Service Skills
? Time Management Wizardry
?? Interpersonal Charm
Ready to make an impact? Apply now and let’s create something extraordinary together! ????
Our values:
??Dynamic:We adapt swiftly to change, always looking ahead.
??Innovative:Solution-focused, with an entrepreneurial mindset.
??Succeed together: We succeed together, valuing diverse perspectives.
??Connected:United under one mission, making a difference.
We’re committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.