Assistant Shop Manager

Assistant Shop Manager – West Croydon Salary: £21,840 per year (pro rata for part time positions) rising with experience Location: West Croydon CR0 2RE Make a real difference to the lives of disabled people Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you. The role Permanent - Full time, 35 hours per week. As Assistant Shop Manager of Scope's West Croydon shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn. About you To be successful in this role, you will: • Have proven experience in a retail or customer service environment. • Be passionate about retail • Be a dedicated team player with a strong work ethic and committed to providing excellent customer service. • Have solid IT skills • Have good attention to detail and a creative eye for shop displays. Retail experience is preferable, but we will consider applicants that have worked in a fast paced, service environment where you put the customer’s needs first. Please make sure you explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people. About working in our shops Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families. Shop hours It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota. Our values - pioneering, courageous, connected, open, fair By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency. Scope benefits We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including: · 35 days annual leave · Flexible working (where we can) · Company pension · Excellent training and career development · Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues · Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more. Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change. Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on 4th November 2024. If you want to become a Disability Gamechanger, we'd love to hear from you. Click the apply button to create an account and complete your application form