2nd Line Network Engineer (On Site)

Company Benefits:Competitive Salary and Benefits: We offer a competitive salary with a comprehensive benefits package.Supportive and Collaborative Work Environment: Work in a dynamic team that values collaboration and mutual support.Opportunity: This is a great opportunity to contribute to patient care through technology We are partnering with a client who is expanding their team and seeking a skilled 2nd Line Network Engineer who is passionate about technology, networking, and continuous development. Our client has a strong track record in managing system integration projects across various industries. If you're currently in a similar role and looking for the next step in your career, this is an excellent opportunity. The ideal candidate will have experience working within the IT Healthcare sector. As a 2nd Line IT Engineer, you will be an integral part of their IT team, serving as an escalation point for technical issues. Your expertise will contribute to maintaining reliable systems, enhancing security, and optimising IT services within the hospital environment. This role is an on-site position Key Responsibilities:Technical Support and Troubleshooting:Respond promptly to 2nd-line support requests from hospital staff.Diagnose and resolve technical issues related to networking, servers, and desktop systems.Collaborate with 1st-line support and other teams to ensure timely incident resolution. Infrastructure Management:Maintain and configure Cisco networking equipment.Monitor backup technologies to safeguard critical hospital data.Administer Windows servers and desktops, ensuring smooth operations. Microsoft 365 and Cloud Services:Manage Microsoft 365 applications, including Exchange Online and SharePoint.Familiarity with Azure services (desirable). Virtualization and Remote Access:Knowledge of VMware and Citrix environments.Troubleshoot remote access issues for hospital staff. Required Experience:Minimum of 2 years in a 2nd line IT support role.Proven expertise in Cisco networking and Windows server administration.Strong troubleshooting skills for Windows desktop systems.Passion for IT and networking.Excellent communication skills and a patient-oriented mindset.Ability to work effectively in a healthcare environment.Willingness to learn and adapt to evolving technologies. Desirable Skills:Cisco CCNA or CCNP.Microsoft certificationsVMware or Citrix certifications Personal Qualities:Ambitious and Driven: We’re looking for someone with a clear desire to develop their skills and advance within the company. Your ambition and willingness to take on new challenges will be key to your success. Passion for Learning and Development: Stay informed about healthcare-specific IT trends and best practices. Pursue relevant certifications and training opportunities. Collaborate with colleagues to enhance technical skills How to Apply:If you are passionate about IT, eager to advance your career, and ready to bring your communication skills and ambition to a supportive and dynamic team, we want to hear from you. Apply today to join a company where your drive and potential will be recognized and nurtured. Contact Charlotte Jones via e-mail at [email protected] or call 01622 423649