Care Manager

Care Manager Full time, permanent Wootton, Bedford £35,000 - £40,000 per annum Overview of the role: Lead the day-to-day operations of Home Instead Bedford, ensuring compliance with regulations and delivering exceptional domiciliary care services for older people. Coordinate with the Operations Manager to develop high-quality care services, focusing on person-centred care. Provide inspired leadership to the team, manage complaints, support recruitment, and ensure compliance with policies and procedures. Ideal candidate: Extensive care experience with exceptional customer service skills. Proven track record in leading and managing teams in domiciliary care services. Willingness to work towards Level 5 Diploma in Leadership for Health and Social Care. Strong understanding of compliance and legislative requirements. Excellent interpersonal, communication, and organisational skills. Benefits: Competitive salary Support for professional development Opportunities for career growth within a reputable company Key responsibilities: 1. Coordinating care services and client acquisition processes 2. Conducting care planning, risk assessments, and quality assurance visits 3. Managing complaints, incidents, and staff recruitment 4. Ensuring compliance with regulations and maintaining data integrity 5. Promoting a positive culture in line with Home Instead's values Home Instead is a leading provider of domiciliary care services with a commitment to promoting the welfare of adults. We are dedicated to creating a supportive and inclusive work environment. We have won the Employer of the Year award from SME Awards, Bedford Chamber of Commerce awarded us Bedford Business of the Year 2023.  We have a five-star employer award from LaingBuisson for the at least 8 years continuously from anonymous surveys completed by our staff. That is to name just a few of our awards that we’re proud to showcase.Diversity statement: Home Instead is an equal opportunity employer and is committed to diversity in the workplace. To apply, please send your CV. Join us in making a positive impact on the lives of older people in our community