It User Support Technician

Company DescriptionPCW Solutions is a provider of high-quality managed IT services for businesses in Abbots Langley. We offer fast, personalized, efficient, and high-quality IT solutions to small and large businesses. Our mission is to help businesses purchase, install, and maintain the best IT infrastructure for their needs. We also offer IT support for domestic home users, ensuring everyone receives the same level of service.Role DescriptionThis is a full-time on-site role for an IT User Support Technician at PCW Solutions in Abbots Langley. The IT User Support Technician will be responsible for providing technical support, troubleshooting desktop computers, printer support, and computer repair on a day-to-day basis.QualificationsTechnical Support and Troubleshooting skillsDesktop Computers and Printer Support expertiseExperience in Computer RepairStrong problem-solving abilitiesExcellent communication and interpersonal skillsAbility to work well in a team environmentRelevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plusSalary£39,000 - £43,000 dependant on experience