Wipro’s dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterprises move faster, rethink processes and change the way their employees work.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Your Benefits:
- A competitive remuneration package including extended fringe benefits.
- Being part of the local Wipro family and also supported by 260.000 enthusiast colleagues spread over the 6 continents.
- A state-of-the-art training platform so you can grow and become the best version of yourself;
- A dynamic working environment with room for personal development
- A career path within a global leading Technology firm
- At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ
Skills Required:
Wipro Functional Solutions Architect are tasked with facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space, and supporting implementation work that follows. The FSA will elicit current state pain points and uncover gaps in CRM best practices. From the session output, the FSA will lead design, with the delivery team, for a future state solution and be responsible for its approval and decomposition into user stories. When appropriate, they will also produce more detailed supporting materials such as business cases, business process diagrams, wireframes and other context diagrams.
As a Certified Salesforce SF Industries Consultant, the Wipro FSA should efficiently synthesize both technical and business information and present implementation needs and options confidently. The FSA presents complex information equally well to a level audience or a developer community. The FSA has hands on experience implementing Safesforce.com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.
- Functional Solutions Architect will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement salesforce.com.
- Specific areas of concentration include: Build a clear requirements development strategy for each customer engagement. Strong understanding of Salesforces capabilities and limitations and can clearly communicate those to customers. Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
- Ability to organize and drive process reengineering sessions
- Responsible for identification and inventory of customer process pain points and gaps in best practices.
- Perform rapid analysis and decomposition of complex business information into technical process components. Perform business process modelling, User experience modeling and basic technical architecture diagramming.
- Can interpret technical and business strategy roadmaps and apply a detailed technical solution. Comfortable building and demonstrating prototypes in Salesforce. Strong presenter to C Suite level audiences as well as technical teams.
- Comfortable with heavy involvement in user acceptance test planning.
- Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
- Has hands on experience in several mid-size, global implementations using salesforce.com in SF Insurance cloud and Health cloud
Education and Required Experience:
- Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience 5+ years' experience as a Business Analyst or Systems Consultant for a mid-to-large sized organization, or direct consulting expertise leading sales and marketing transformation projects
- Must be from Insurance background
- Experience with salesforce.com configuration Experience with salesforce.com custom development
- Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, RightNow, etc.)
- Experience developing LOE’s in conjunction with sales Strong presentation and communication skills
- Familiarity with enterprise integration tools and extract, transformation and load (ETL) tools
- SF Industries Platform Developer/Consultant certification
- SF Industries CPQ certification or certification in either Salesforce CPQ or Apttus CPQ
- Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Ratings Engine in SFI Insurance cloud and including
- Product Administration
- Quoting
- Policy Administration
- Contract & Enroll
- First Notice of Loss (FNOL)
- Claims Management
- SFI EPC/CPQ(Comms or utilities cloud)
- Calculation procedure and matrix
- Health cloud Provider Network Management
Diversity and Inclusion at Wipro
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome