Repairs Supervisor

Nuco Solutions requires a Repairs Supervisor for a client contract based in Enfield The successful candidate will supervise, lead and oversee quality control of workers in accordance with Health and Safety and high standards of working practices whilst ensuring good customer satisfaction. Job responsibilities: * Direct work of employees to meet quality and on-time delivery requirements; address challenges and communicate to appropriate leadership * Partner with admin and clients to manage workflow and ensure employees fully comprehend responsibilities and delegated tasks * Manage a team working mainly on void properties * Set performance goals and deadlines in line with company’s vision, monitoring budgets and reporting back to leadership * Monitor team productivity and provide performance evaluations, constructive feedback, and discipline as needed * Carry out SOR reports and have a good understanding of SOR codes * Receive and track employee and customer complaints, and resolve problems * Maintain timekeeping and personnel records Requirements: * Previous experience working in social housing * Previous supervisor experience * Full UK Driving Licence * Strong knowledge of SOR codes Benefits: * £42,000 per annum * Company Van, Fuel card and laptop provided * Pension