An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider. This full-time role offers excellent benefits and salary of £35,000.
As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.
You will be responsible for:
- Managing and refining business processes to enhance efficiency and profitability.
- Monitoring service delivery to minimise waste and optimise operations.
- Managing client and staff relationships, ensuring service excellence.
- Building and maintaining strong relationships with key clients.
- Reporting regularly to senior management.
What we are looking for:
- Previously worked as a Client Operations Manager or in a similar role.
- Ideally have experience in Fire Safety, customer relationship management, or team leadership.
- Skilled in Microsoft Office.
- Strong communication skills.
- Willingness to undergo a DBS check.
What's on offer:
- Competitive salary
- 30 days holiday including bank holidays
- Pension scheme
- Birthday off
- Ongoing training and opportunities for career development
Apply now and seize this outstanding Client Operations Manager opportunity to contribute to the dynamic team.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.