Senior Product Designer

ABOUT US Candyspace are experts in designing, building and optimising digital products. We create websites, mobile apps and commerce solutions for ambitious organisations investing in growth and digital transformation. We are trusted to deliver by some of the world’s best-known brands, including ITV, Rolls-Royce, Mazda, Mars and Colgate. Working at Candyspace is about building products that people love. We all work hard to define the sweetspot between customer demand and the needs of the businesses who employ us. And by building products that they all love, we love those products too. To do this you will be part of a diverse and inclusive team of like-minded people, ambitious for themselves and passionate about what they do. You will work on exciting and challenging projects. Candyspace is an equal opportunities employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply for roles here. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use (she/her, he/him, they/them etc). ROLE OVERVIEW Candyspace are seeking a logical thinker and creative problem solver to join the ever-growing UX & Design team in London. You will be working alongside a cross functional team of UX/UI designers onprojects for global clients, assisting the larger scale product design projects, social media campaigns and website UI design. You are knowledgeable in user-centred design, like solving problems and getting deep into the details. You get under the skin of real user needs and balance them with business requirements to create well rounded solutions. You have a creative mind and are not scared to think outside the box to make your ideas stand out, but you combine that with an eye for detail and precision pixels Ideally you would have 8+ yrs of experience working in a product team working on a large product that has been rolled out. Coming from either in-house or agency working on constantly evolving products plus smaller tactical projects. Bonus: Experience of winning work and delivering pitches Bonus: Would love someone who has worked for an agency and then moved into an in-house company similar to the likes of Spotify, Netflix etc. You will be competent in the Agile process of using Jira to manage workflow, rapid prototyping, getting to the bottom of user needs and balance with business needs, being present in and running workshops. Managing and mentoring junior members of the team will also be a priority. Specific tasks include but are not limited to: Briefing/Scoping Brainstorming Actively participating in brainstorms with colleagues and clients Can-do attitude to answering briefs and can articulate ideas succinctly Thinks about target audiences and users rather than what would be cool or just look nice Workshops Actively participating and helping to facilitate workshop activities with users and stakeholders Contributes to planning workshop tasks and agenda, understands the different types of workshop activities and when it is right to use certain methodologies Confident presenting in front of groups of people and draws out the right kind of feedback from the participants Research Understands the benefit of primary and secondary research with a desire to ground ideas in real insights Conducting interviews with users and stakeholders, both remotely and face to face, to gather requirements and deepen understanding Sketching • Works collaboratively around a whiteboard with colleagues and is confident sketching solutions to solve design problems • Understands the right time to choose a low fidelity sketch over a hi fidelity wireframe to demonstrate a solution Wireframing • Good knowledge of Figma and Adobe XD and works quickly to bring screens to life • Creates pixel perfect wireframes but knows there is also a time and a place for low fidelity wireframes when visualising an idea • Attention to detail with fonts, styling, hierarchy and spacing so that we have a fair representation of what the final solution is going to look like before we get to visual design Prototyping • Good knowledge of Figma and creating functional prototypes to bring journeys to life Validating/User Testing • Has an innate desire to validate solutions with real users • Understands when to carry out quick guerilla testing and when to conduct carefully executed usability tests • Conducting tests both remotely and face to face, whether note taking alongside team members or leading facilitation • Understands not to lead the user and is impartial when in testing situations Iterating • Can take user and stakeholder feedback and roll in back into the design process • Understands when to finesse and tweak existing solutions and when the feedback requires more of a drastic shift that could involve a different UX activity • Understands when we have received feedback from the right amount of people to validate a specific idea and when we still need to gather more Interaction Design • Interested in the detailed interactions and really passionate about how products feel in people’s hands • Good knowledge of Figma to build out interactions and test their feasibility High Fidelity Design • Solid proficiency in Figma and Photoshop with the ability to deliver polished and beautiful UI • Can apply existing design system to wireframes with an eye for detail • Can take wireframes through to high fidelity designs with no existing design system in place, deciding on key decisions such as colours, fonts, padding and styling • Thinks about design in a logical and modular fashion to create atomic components that maximise efficiency • Works quickly with the confidence to cut out design routes that are not valid Client interaction • Confident presenting to clients and articulates their design thinking in a succinct manner • Can explain the reasoning behind using different UX methodologies to clients • Can push back on client feedback when necessary and can argue relevance of design decisions • Understanding when to accept client direction pragmatically and deliver against their needs Social Media • Knowledge of social media formats in terms of functionality and how to design for them • Assist in coming up with ideas for content and creating branded assets for campaigns • Creating social media posts and adhering to platform specific guidelines PERSONAL PROFILE • A great communicator, able to talk about design solutions passionately and articulate thinking succinctly • A team player, working collaboratively with users, stakeholders and other team members to solve design problems • A self-starter, able to work through the design process from research and inception through to high fidelity design and implementation with developers • Solutions focused, a problem solver and creative thinker with a desire to dive deep into understanding user needs and balance them with where we can deliver real business value to the client • Attention to detail, with a clear focus on high quality and tempered with a healthy balance of business profit. Knows when to craft and push the boundaries and when to smash it out quickly • Outgoing and friendly, a sociable person that communicates well with everyone in the company