Campus Community Liaison Officer

Job Title: Campus Community Liaison Officer Location: Birmingham (3 x sites - B4, B44, B74) Salary: £24,739.00 Hours of Work: 5 days, Monday - Friday, 3 shifts - AM, MID, PM Holiday: 30 days a year Start Date: ASAP Contract: Permanent Responsible to: Campus Safety Supervisor Post Objective: Implementing site policy and procedures as per assignment instructions to achieve the standard of Security as requested by the College and to implement an intervention strategy to manage/improve student behaviour and reduce disciplinary action. A large and successful college, based at 3 x sites, in Birmingham (B4, B44, B74) are looking to appoint a motivated, independent and hardworking individual to fill the permanent post of Campus Community Liaison Officer. The successful candidate will deliver a first-class Security and wellbeing service to all staff, students and visitors at the sites of Birmingham Metropolitan College. Desirable qualifications/experience: Ex-Police or social worker strongly desirable Pastoral experience First Aid at WorkGeneral Duties: Enhances day-to-day public relations by providing information and assistance to students, staff and the public in a way that establishes and maintains a positive rapport and builds trust and confidence with faculty, staff and students Assist certificated employees with preventive discipline by explaining College rule, risks and unacceptable behaviour to students and parents or guardians To assist the Campus Safety Supervisor with designing a system of work that provides proactive action for students at BMet to intervene with student behaviours prior to disciplinary action To lead on the development and operation of the student intervention process; liaising with curriculum, student experience and enrichment teams to ensure appropriate outcomes To identify trends in student behaviours and implement agreed activities and processes to reduce student disciplinaries To monitor and report on levels of student disciplinaries across all BMet sites To assist the Campus Safety Team with any aspects of their job role as required by the Campus Safety Supervisor To communicate with students, creating a friendly environment, meet & greet and encourage the BMet 'Ready, Respectful & Safe' ethos Prevent unauthorised individuals' and non-students who come onto BMet sites. Notifying the necessary BMet personnel if anyone presents a potential threat to the safety of staff, students and visitors of BMet To patrol the College building(s) at agreed times and monitor the recreational areas of the College including canteen, common room, coffee shop, smoking areas and external spaces To attend as required any incident whilst enforcing the student conduct code & student disciplinary procedure Discourage anti-social behaviour such as vandalism and defuse contentious situations Record all incidents daily through appropriate College systems such as Promonitor and any other relevant BMet systems To ensure all college queries and complaints are dealt with in a timely and effective manner Report any issues with process or serious student incidents to the Campus Safety Supervisor To assist the Campus Safety Team in immediately responding to any emergency situations (fire evacuation, terrorist threat, violent action etc) to provide necessary assistance to staff, students, and visitors To assist in Emergency Evacuation procedures as well as evacuating persons using the evacuation chairs providedIf you feel you would be the right fit for this role, then please apply through submitting your CV. If you are a successful applicant, you will be contacted by Adam Crofts to arrange the next steps in the progression of your application