eCommerce Finance Business Partner for Jellycat

eCommerce Finance Business Partner - Jellycat London Company Background For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. And where did they come from? Who was the very first Jellycat? The true origin of the Jellycat family is a closely guarded secret, held within the walls of the central London studio, House of Jellycat. Outside of the studio, several origin legends have been whispered from one bunny to another. One of them may be true. What we can share is that the Jellycat Loveables first appeared in London during 1999 and Jellycat Amuseables (zany, non-animals) popped up in 2010. Since then, hundreds of characters have joined the family. Some have retired. Some are highly-respected freelance consultants. Others went into show business. Many can be found sharing joy in discerning toy and gift shops, on and offline, across the globe. We hope that you too experience the fun and joy of Jellycat. Job Summary As an eCommerce Finance Business Partner, you will be a crucial link between the finance departments in multiple Jellycat locations and their eCommerce team. Your role will involve providing financial insights and guidance to support strategic decision-making, ensuring profitability and driving growth in the rapidly-growing e-commerce sector. This is an opportunity to join our successful business during an exciting growth phase, influencing the future direction of global trade for our proven brand. Key Accountabilities and Responsibilities Financial Reporting - Provide regular reports to management on e-commerce financial performance, highlighting variances, risks, and opportunities Financial Planning and Analysis – Work with Global FP&A team to develop and maintain financial models to forecast eCommerce business performance including marketing channel and customer completions. Analyse trends, costs, revenues, and other financial commitments to project future revenues and expenses and review customer metrics and payment channel performance. Budget Management - Collaborate with the Global FP&A and eCommerce team to set annual budgets, monitor performance, and implement strategies to align with financial goals, including reviews of marketing returns and fulfilment costs. Align overall targets with individual goals within the eCommerce team. Strategic Support – Working with Global Commercial Finance function offer strategic financial guidance and detailed working on initiatives such as pricing strategies, product launches and market expansion (e.g. new country or regional sites and logistics support). Stakeholder Management - Work closely with cross-functional teams, including marketing, sales, and supply chain, to optimise financial performance and support business decisions Process Improvement - Identify and implement improvements in financial processes specific to the eCommerce channel to enhance efficiency and accuracy, including launch and optimisation of a new website Compliance and Risk Management - Ensure compliance with financial regulations and control financial risk associated with eCommerce activities Payment development – support business activities with suitable payment platforms and systems to eliminate any issues and prompt cash reconciliation Fraud monitoring – ensuring that the risk profiles support business growth whilst minimising risk and that all fraudulent activity (e.g. chargebacks) is acted upon Ensure taxes and duties are correctly calculated and paid in accordance with relevant legislation and maintain system processes to support this requirement. Identify potential systems and process challenges and work with IT, logistics and customer service teams (among others) to address or mitigate the impacts Team management and development – manage and train the eCommerce finance team to deliver its financial support to the channel. What we need from you We are seeking an experienced, commercially minded eCommerce finance specialist who is genuinely passionate about eCommerce finance and has ideally worked in a business that has experienced significant growth and transformation. ACA/ CIMA/ACCA qualified – 3 - 5 years’ experience eCommerce experience is essential including defining and delivering reporting needs for the function Previous D365 and Power BI experience is an advantage but not essential. Good knowledge of Excel is preferred including Pivot tables, lookups Great attention to detail balanced with big picture view Strong analytical ability and able to identify and implement opportunities for improvement Communicate effectively with own team and customer service teams plus external agencies (e.g. payment acquirers), including with other Jellycat offices Confident in dealing with senior management while able to deal clearly with colleagues at all levels. Self-starter and trusted to work independently, bringing issues and solutions to the attention of management promptly and owning issues to completion Deal with multiple priorities and meet tight deadlines Motivate and develop team to deliver financial control and support the eCommerce business while being confident in dealing with any performance issues. INTERESTED? HERE’S WHAT YOU CAN EXPECT WORKING WITH JELLYCAT. Industry leading salary Bonus Pension Private Healthcare Dental Care Product discount schemes – great for Christmas and Birthdays Continuous training throughout the year Lots of company parties & get togethers, they love having fun Want to know more? We hope so We’d love to receive and review your application. We will start the recruitment process immediately so get in touch with our Talent Partner ECW Search on contactecwsearch.com or by applying directly through this advert. Due to GDPR, CV's or applications sent via email/social media, will not be kept or considered, please apply via the link provided or via the ECW Search contact email above. At Jellycat & ECW we believe that a diverse team of enthusiastic, hard-working, skilled people is pivotal to success. Our employees help us make a difference & grow as a business and creating a diverse, equitable and inclusive workplace starts with our recruitment process. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.