Business Development Coordinator

Business Development Coordinator Department: Sales/Business Development Overview: Seeking for a Business Development Coordinator to manage customer inquiries, process orders, and drive account growth in a dynamic engineering environment. This role is ideal for candidates with internal sales or customer service experience, particularly in the industrial sector. Full product and systems training provided. Key Responsibilities: * Customer Relationship Management: Maintain and develop relationships with existing customers, ensuring prompt handling of inquiries and orders. * Sales Support: Prepare and follow up on quotations, converting them into orders. Manage inbound inquiries via phone and email. * Order Processing: Accurately process customer orders, ensuring all specifications and delivery schedules are met. * Customer Engagement: Respond to inquiries, provide technical product info, and ensure high customer satisfaction. * Account Development: Identify upsell and cross-sell opportunities with existing customers. * Sales Administration: Maintain accurate customer records and document sales activities. * Team Collaboration: Work closely with external sales teams to support overall business growth. Qualifications & Skills: * Experience: Prior experience in internal sales, customer service, or sales support, preferably in the engineering/industrial sector. * Skills: Strong communication, organization, and attention to detail. Ability to manage multiple tasks in a fast-paced environment. * Attitude: Customer-focused, positive, and willing to learn. What We Offer: * Training & Development: Full product and system training. * Career Growth: Opportunities for progression within a reputable company. * Competitive Salary: Base salary with performance-based bonuses. * Benefits: Comprehensive package including health and retirement plans. * Work-Life Balance: Regular office hours and a supportive team environment