Information System Analyst

Leading US law firm seeks an IS Analyst to join their busy IS team in London, this role is a permanent office based position.£60,000 per annumAutonomous working environmentSuperb employee benefitsIS Analyst Responsibilities:Providing 2nd line support to all staff as required (London & EU Offices plus visiting attorneys)Assisting with servers and comms room equipmentAsset tagging equipment and keeping recordsKeeping records of warranties and support contracts across London and European officesMaintenance of iPhone and iPadsMaintenance of Home office systemsMaintenance of appropriate stock levels of IS consumablesMaintenance of IS equipment inventoryWorkstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printingLaptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.)Printer maintenanceDealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm’s network, as needed)Monitoring the LAN/WAN (basic diagnostics)Hardware maintenance and documentationIS cover at the weekends, at least one weekend a month.IS Analyst Requirements:1-2 years+ experience preferably within a large law firm environmentStrong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook (use of backup software and knowledge of servers is advantageous)Cloud and Imanage experience is essentialProfessional and efficient work attitude