Internal Account Manager

Description We are currently recruiting on behalf of our client, a leading supplier in the motor parts industry, for a motivated and driven Internal Account Manager. If you have a passion for sales, excel at managing inbound inquiries, and are adept at building lasting customer relationships, this role offers an exciting opportunity to join a dynamic and supportive team. What's in it for you? Competitive Compensation: A competitive salary of £40-45k with an OTE of £48-53k, plus performance-based incentives. Professional Growth: Expand your skill set with ample opportunities for learning and advancement within the company. Team Environment: Be part of a team that values communication, innovation, and customer satisfaction. Sales Success: Leverage your sales skills in a role where your efforts are recognised and rewarded. You'll have the opportunity to meet and exceed targets in a collaborative environment. Key Responsibilities: * Manage incoming sales enquiries via phone and email, converting them into profitable orders. * Upsell and cross-sell products to maximise product mix and profit margins. * Follow up on quotes persistently to ensure high conversion rates. * Maintain accurate records of customer interactions and data in the CRM system. * Contribute to the company’s revenue and profit goals, with daily performance tracking. Requirements Qualifications: * Proven sales experience, whether in a telephone-based or field-based role, with a strong track record of exceeding targets. * Excellent phone selling skills, with the ability to actively listen, engage, and build rapport with customers. * Proficient in CRM systems and sales best practices. * Strong communication skills and the ability to build effective relationships with both internal and external stakeholders. * Attention to detail, strong negotiation skills, and the ability to manage multiple tasks and priorities efficiently. * Familiarity with technical or complex information, particularly in the trailer parts industry, is a plus. Benefits Salary: £40,000 - £45,000 (OTE £48-£53K) Holiday: 33 days total (25 + 8) GBS bonus Regional Bonus