Account Manager

The company are a SaaS platform that automates compliance. So far they have raised raised pre seed and seed totaling around $6m so far.

They are looking to recruit their first Account Manager in the UK. The aim of the Account Manager will be all about NRR - Expansion and Retention. This is all subscription based so extending 1 year contracts to 3 or 5 years is the goal and to increase subscriptions but highlighting other certifications the company could start working towards.

Responsibilities

• Increase existing contract length from 1 year to 3 or 5 years.
• Increase number of subscriptions of clients.
• Work across account accounts from small to enterprise (prioritise clients that need more attention. there will be different levels of touch with each.
• Relationship building with clients - being their voice and go to person.
• Will be doing QBRs and demos to increase spend with existing business.

Qualifications

• Ideally been an Account Manager for a minimum of 2 years
• Ideally worked in a start up environment previously
• Preferred to have Infosec experience or come from a similar space
• Has at least worked with Mid market accounts
• Ability to make an impact and wear multiple hats.