Renewals Account Executive

Are you a successful sales professional looking for an exciting new adventure? We are looking for an experienced business-to-business Renewals Account Executive to help our clients software renewals business to thrive. The successful applicant will be eager to speak to our customers via the phone to help them with their software licensing renewal and build relationships to help them with their other software needs. An interest in technology or experience with licensing schemes would be a definite benefit. About our client With offices in the UK, USA, Canada and Amsterdam they're an enthusiastic technically led team that is at the cutting edge of new and exciting technology. They are customer-focused and pride themselves on offering various solutions; to ensure they can solve their customers’ problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance – hybrid working, a personal trainer, yoga and an employee assistance program are just a few of the ways they do this. Colleagues regularly tell them that their teams are why they love their jobs. About the role - Renewals Account Executive As a Renewals Account Executive, you will ensure that existing customers are contacted ahead of time to process their renewal and most importantly speak with them to understand their business challenges and position how they can help. You will be supported by their software and services specialists to best serve your customers and to help you exceed targets. Using your fantastic customer service skill to deal with incoming emails and phone calls, you’ll choose the appropriate course of action. Day-to-day, you will be following up on existing opportunities, winning renewal quotes, finding new opportunities, selling software licences and services while managing, profiling and growing accounts. This Renewals Account Executive role will include a large amount of training and learning so a passion for technology and self-development is essential. About you As their Renewals Account Executive you will need previous business-to-business sales experience and be driven to succeed in a successful company. You should have at least GCSE grade C (or equivalent) and above in Maths and English. Their most successful people are highly confident in their own ability, commercially minded, focused, supportive, practical and creative. Does this sound like you? Other skills they are ideally looking for: * Customer-focused with the ability to build relationships * Must be an excellent communicator, over the phone and written * A self-motivated, driven character with the ability to show initiative * Have a desire to learn to be self-sufficient and the best at what you do * Attention to detail, efficiency, accuracy in reports and customer communication and dialogue * Must be adept in the use of Microsoft Office * Able to prioritise and re-prioritise during the day to ensure urgent tasks are completed * The ability to choose the best course of action, escalate if required but retain ownership of the issue until resolved Benefits for you As their Renewals Account Executive you will receive: * Paid Training * Individual Personal Development Plans * Salary plus commission/bonus schemes * Sick Pay * Holiday Pay * Staff Referral Scheme * Personal Trainer * Flexible Working arrangements * Incentives and Rewards * Social Events/Fundraisers/Staff Parties * Life Assurance with MetLife * Employee Assistance Programme for you and your family * Medicash Health Cash Plan All companies say that they have a great culture – They are proud that this is reality – They put their people first! Salary £24,000-£28,000 (DOE) per year plus commission