Managing / Sales Director

We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. We are proud to have been named the third fastest growing company in the UK, as part of the  Deloitte Fast 50, and 6th fastest growing company in EMEA, as part of the  Deloitte Fast 500. To be the backbone of the electricity grid developing technologies that will empower the transition to a world of green energy and electric transportation, and leave behind a sustainable energy infrastructure for future generations. To become  the world’s leading energy infrastructure company through a combination of pioneering technology (Ultra Grid), Exceptional Product Design and Exceptional Customer Service, creating a complete paradigm shift in transportation & energy consumption globally. Technological advancements start as bold dreams believed in by persistent pioneers. Deliver exceptional customer service via phone, email, and live chat, addressing inquiries and resolving any potential issues related to Hypervolt products. Technical Troubleshooting: Conduct remote troubleshooting for technical issues, encompassing hardware, software, and connectivity problems with EV charging stations. Efficiently diagnose and resolve Level 1 and Level 2 technical issues, ensuring timely and effective solutions. Documentation: Keep detailed and accurate records of all customer interactions, technical issues, and resolutions in our support database. Provide clear instructions and resources to help customers prevent future technical issues and enhance their overall user experience. Ability to work independently and collaboratively in a remote team environment, with a willingness to support team members and share knowledge. ~ Hybrid Work: Enjoy the flexibility of working from home while supporting customers globally. Professional Growth: Opportunities for career advancement and professional development within a fast-growing company. Competitive Compensation: Attractive salary and benefits package, including performance bonuses.