We seek a highly qualified Business Development (sales-focused) Manager to join Alibaba Cloud UK team based in London, UK.
1. Customer Relationship Establishment & Business Opportunity Expansion
In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to enterprise and small/medium clients in the UK, Nordic markets. This role needs to carry out various sales responsibilities to achieve GAAP revenue targets and be a team player to help the team hit the overall revenue target. Working for a substantially fast-growing global public cloud provider like Alibaba, you will have the potential to grow your career through this exciting journey.
2. Product & Technological Value Delivery
•Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing Service, etc.,as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
•Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solutions Architect, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.
3. Decision-Making Promotion & Business Opportunity Conversion
•Promote the customer to make quick decisions to adopt and continuously use Alibaba Cloud products and technology solutions through effective resource integration and operation, create value for customers continuously.
•Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers.
•Reverse drive internal solutions to problems encountered in customer usage that impact the customer experience, drive improvements to internal product solutions and process system.
4. Business Support
•Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems.
•Promote rapid iteration of Alibaba Cloud products on the customer-end, and support customers to achieve technical goals.
Responsibility:
• Excellent interpersonal communication skills; presentation, public speaking, and written communication skills
• At least 5 years of solid sales experience in the related field targeting IT and technology sectors, with trackable sales records in the local market
• Strong nationwide or regional business communities’ engagement experience is a plus
• Experience with partnership, alliance programs and channel platforms is preferred
• Comfortable working in a global company with cultural diversity and fast-paced growth
• Ability to direct collaborative efforts of resources within a large organization, including internal resources, external resources, and other constituent groups as appropriate
• Ability to manage change, resolve conflicts and ensure collaboration within teams and/or units; maintaining the highest standards of ethical conduct and integrity