Key Account Manager
Our global sales team is growing, and we are looking for a Key Account Manager Global Sales, MICE segment, who will support the GSO vision and mission by leveraging MHR’s products and services within their assigned account portfolio.
This role will ensure that it builds long-term, value-based customer relationships that will enable the success of key performance indicators and objectives.
This role will be responsible for proactive selling, total account management of key accounts, and closing business for both Regional and International Hotels. Hotel familiarization trips and client events will be required throughout the year.
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal-opportunity employer.
Key Responsibility:
- Coordinate with the VP of Global Sales to produce the annual strategy plan and sales budget for MICE accounts.
- Build a clear plan to achieve the agreed goals and objectives set out in the annual sales plan, focusing on Millennium Hotels and Resorts regional and Global hotels in the region.
- Manage RFP for MICE travel and handled and converted leads from end-user accounts and third parties.
- Research and identify new business for the group from your account base, work very closely with local M&C salespeople and account managers in MICE Agencies
- Lead quarterly/ monthly reviews with the Agency Account Manager's key contacts within assigned regions, assessing market share gains, driving activity, and agreeing on MI targets for the hotels.
Benefits of working a Key Account Manager:
- Sales Incentive plan – Quarterly and Yearly
- Social Events, Wellbeing and Team Activities
- Training and development
- Private Medical
- Apprenticeship/Placement opportunities
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Meals Provided on Duty
- Length of Service related holiday scheme
- Eye Care Vouchers
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme
What will make you successful:
- Previous experience working with regional or global accounts and a track record of over achievements to targets
- Have proven ability in strategic thinking and planning
- Have a passion for developing new business and demonstrate an entrepreneurial mindset Be committed to customer support
- Be flexible and agile with an entrepreneurial mindset
ABOUT THE GROUP
Millennium Hotels and Resorts own and operate a portfolio of over 120 hotels worldwide. In Europe, our 19 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections: Leng’s Collection, Millennium Collection, Copthorne Collection, M Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests