Company:
Hanwha Vision Europe
Location: manchester
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Purpose
- To provide technical advice, support and strategy to our customers and the Sales team in order to deliver continued growth within the business.
Key Responsibilities:
Key responsibilities will include but not be limited to the following:
- Provide pre sales technical support to our North UK customers, external and internal sales force
- To fully support your allocated Key Account Managers in the field
- Handle all UK inbound sales calls/sales leads relating to product selection and responding as required, e.g. system design and product kit lists referring to Distributers
- Maintenance, preparation and upkeep of demonstration room and Sales team demonstration stock to ensure latest products are represented and working to maximum effect at all times
- Interface closely and co-operatively with Technical Manager, Training Manager, Marketing Manager, Product & Marketing team, Technical Support team and Sales Admin to ensure highest level of Customer Service experience and satisfaction
- Attend trade shows and exhibitions as required to provide onsite technical expertise and guidance
- Demonstrate a high level of knowledge of CCTV products with an emphasis on IP and network solutions
- Prepare all documentation for tenders
- To perform miscellaneous job-related duties as assigned by the Country Vice-President (UK&I)
Requirements:
- Experience in a similar role within the Security industry
- In depth knowledge of CCTV product and TCP/IP
- Business or Technical Degree Level Education (desirable)
- Intermediate & Advanced ‘Microsoft Office’ skills to include Excel
- Ability to develop strong and lasting relationships with both internal Company Directors / colleagues and key clients
- Ability to tailor communication styles to be effective with particular audiences
- Ability to carefully listen to and acknowledge customer requirements, ensuring their needs are met
- Ability to demonstrate independent thinking and good clear judgement
- Logical and well organised with exceptional attention to detail
- Displays a pro-active approach and is a ‘solution finder’
- Self-motivated and able to work under own initiative
- Ability to communicate on all levels in a clear and concise manner
- Ability to work under pressure and to tight deadlines
- Full & Clean Driving License
- English language essential
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Hanwha Vision Europe
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