Housing Administrator

My client is a leading Social Housing provider based in Sutton, Greater London. They require a Housing Administrator/Receptionist to join their busy Homes Repair and Housing Management Services Department. The role is fully office based and is running right through to December 2024, with a view to extend - or become permanent for the right candidate. Based in the First Contact centre, the ideal candidate will have both front-line contact experience and call centre experience. The role is varied and there are Administration tasks also included. Duties will include: Property Maintenance: · Ensuring the upkeep and maintenance of the property. · Coordinating repairs and scheduling regular inspections. · Liaising with contractors and maintenance teams. Tenant Relations: · Managing tenant inquiries and issues. · Facilitating lease agreements and renewals. · Handling complaints and resolving disputes. Administrative Tasks: · Keeping records of leases, payments, and correspondence with tenants. · Managing databases and filing systems related to properties. · Organizing inspections, contracts, and property-related documentation. Attention to detail is a must in this position and the ability to show empathy and understanding in a very busy department. Please apply in writing to (url removed) #INDBRF Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business