Sales - Back Office Supervisor

Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of chemicals, paints, adhesives, sealants, composites, and consumables tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Sales - Back Office Supervisor based at their offices in London. On Offer: * An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector. * An attractive salary, dependent on skills and experience. * Monday to Friday working pattern, 8:30am – 5:00pm. * Annual leave increases to 25 days after successfully completing probation. * Pension scheme, Social events (Christmas party), Option to work one day from home after successful probation period Main Purpose of the Role: Reporting to the Sales Supervisor, you will be responsible for supporting the sales function and providing after-sales customer service. Duties and Responsibilities of the Sales – Back Office Supervisor: * Providing after sales support to the customers * Managing the Back Office Sales Team and providing robust training to the team * Processing and acknowledgment of orders * Managing open order reports * Customer liaison * Facilitate AI integration in order processing * Working closely with other departments * Providing admin support to the sales team * Assist the sales supervisor on various issues and projects when required. * Spearheading the transition into customer aftersales support function To Be Considered: * Experience of working in a similar sales back office / after sales customer service role * Experience of supervising / leading teams * Intermediate – advanced excel and IT skills * Highly dynamic and energetic * Open to working in a highly dynamic and changing work environment. * Proven track record of working in a similar environment. * Looking forward to continuous learning on the job * Highly focused and maintaining accuracy in extreme pressure situations. * Strong mathematical, analytical, and problem-solving skills and offering out of the box solutions. * Excellent communication skills, both verbal and written * Advanced planning and project management skills required. * Ability to work to strict deadlines. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry