We are looking to recruit for a Claims Investigator to join our Manchester office. Whilst we are looking for someone to be based in Manchester, we are also happy to consider other locations such as Liverpool and Birmingham.
If you are interested in building your expertise in the biggest, market leading Casualty practice in the UK, now is the time to join Clyde and Co. The role will be supporting the Catastrophic Injury and Large Loss department within the Casualty region of the firm.
If you are an experienced Claims Investigator who can provide a proactive and accurate liability investigation service, this role could be the one for you. You will work in partnership with lawyers and insurer clients investigating a portfolio of claims for the team whilst assisting senior lawyers with the investigations needed on their files.
Please note the role involves site visits, so the role will require travelling to various locations in England.
Key Responsibilities
- Deliver a visible, effective, and efficient investigation service.
- Undertake proactive liability investigations, obtaining the relevant evidence to generate detailed reports.
- Provide thorough consideration in assessing risk and associated costs.
- Conduct eyewitness interviews.
- Organise incoming instructions to satisfy service levels agreed.
- Make accurate & timely liability recommendations based on assessment of information/evidence.
- Ensure investigation timeframes are always adhered to.
- Record & log management information to support workflow.
- Work within an agreed geographical area.
Essential Skills & Experience
- Extensive claims investigation experience.
- Previous experience of working in-house at a law firm, loss adjusters or an insurer would be desirable but not essential.
- Knowledge of insurance claims handling and principles.
- Detailed working knowledge of industry standards and benchmarks.
- Strong technical knowledge of commercial insurance policies and documentation.
- Able to establish credibility quickly in the claim's investigation environment.
- A high level of accuracy and attention to detail.
- The ability to meet deadlines and work efficiently and effectively.
- A professional manner with the ability to build relationships internally and externally.
- Excellent verbal and written communication skills.
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