Field Manager - Smart Metering

Due to continued growth Orion are currently recruiting for a Field Manager to join our successful Smart Metering team. Field Manager - Job Role Summary Safety & Compliance * Audit field activities to ensure Health & Safety practices are upheld consistently. * Foster a compliant Health & Safety culture, meeting all objectives and regulatory standards. * Ensure vehicles are inspected daily for 100% compliance and address any on-site incidents. Team Management & Development * Lead and support direct reports in recruitment, training, appraisals, attendance, and disciplinary matters. * Regularly conduct performance reviews and probation assessments. * Motivate team members, ensuring they understand commercial goals. Quality & Service Delivery * Ensure all installations meet industry regulations and maintain high service quality. * Investigate customer complaints, vehicle or on-site incidents, and conduct regular quality checks. * Complete monthly van inspections and biweekly team briefings. Field Supervision * Spend at least 4 days a week in the field with the team, checking compliance and conducting van checks. * Support engineers by carrying spare assets and consumables for site needs. * Maintain stock levels and ensure the team is fully equipped. Operational Support * Update daily development boards, complete Return to Work forms, and track attendance. * Perform WIP audits bi-monthly and monitor ongoing sickness records. * Oversee new engineer inductions and offboard any leavers. KPI & Compliance Monitoring * Ensure team KPIs are met, maintaining a 65% completion rate (50% for SE London). * Guarantee 100% compliance on IAuditor, track daily start times, and monitor timekeeping. * Analyze data to improve decision-making and drive team performance