Company:
The Royal Horseguards Hotel
Location: Westminster Abbey
Closing Date: 30/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.
The Role: We are looking for team members with experience within Food and Beverage operations to take the next step as Food & Beverage Team Leaders. Our Team Leaders are responsible for the supervision of our team members for the duration of a shift. This role would suit an experienced Waiter/Waitress who is looking for a new challenge. You will need to be enthusiastic and personable with a genuine passion for delivering quality service and hospitality. You will support the F&B Managers with the daily running of the Restaurant and Bar outlets, providing guidance and motivation for the team in order to ensure smooth service delivery. As well as this, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and build loyalty. As with all of our roles, there will be a multiskilled element to your job and you will be able to adapt to work in other relevant departments to enhance the guest experience and to support your own development. This is a great opportunity to make an impact which could ultimately lead to further career progression within the wider Clernont Hotel Group.
What we look for: Previous experience in a customer facing role
Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
Comfortable in a front line role facing the public
Empathetic and able to build relationships
An open personality who is relaxed and natural in their interactions
Accurate with good attention to detail
Demonstrable desire to pursue a hospitality career
Able to work effectively as part of a team
Previous experience in a fast paced service environment
What's in it for you? Great development opportunities
Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Wagestream - get access to earned salary before payday
Paid volunteering days
Generous recommend a friend scheme
Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Great Recognition program
...and many more!
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The Royal Horseguards Hotel
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