Housing Officer

Are you a natural Housing Officer with strong people skills? Keen to make a positive difference to people's lives? We have a fantastic opportunity for an enthusiastic and compassionate Housing Officer working a minimum of 40 hours per week (some of which will be unsocial) to join our Housing Services team based in Bedford on a permanent basis. This role be be working out with clients who are based between Luton and Bedford. The successful candidate will receive a salary of £24,770 per annum plus excellent benefits. Langley Trust gives you support and free training to make a rewarding difference to people's lives every day. REWARDS PACKAGE SmartHealth - free online GP service 24/7 Up to 30 days annual leave (after 2 years' service) Pension scheme, matched up to 8% Life Assurance up to 3 times your salary Eyecare vouchers Flu vaccine vouchers Paid DBS and renewals Access to private holiday home getaway in Torquay Wellbeing Support - our 24/7 Employee Assistance Programme including free counselling and legal advice Chaplaincy and pastoral support Funded Health Cash Plan Flexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored to meet your indivdual needs Menopause Support Enhanced Maternity Pay Access to Blue Light Card Discounts Long Service Awards KEY RESPONSIBILITIES Assist in the management of the referral process within the service to agreed occupancy/target levels Lead in the assessment and management of risk including the operation of physical and situational security measures to control the level of risk posed to the public, staff and others in relation to the referral and letting of properties Providing information and advice about Welfare Benefits especially that of Housing Benefit. Providing additional advice where appropriate to ensure the tenant's income is maximised in such a way as to achieve independent living. Provide relevant information to tenants and get feedback from them on occupancy related matters, informing occupants about housing performance and oversee the housing management complaints and suggestions policy as directed by the Service Manager. Take action to address incidents of rent arrears. Due to the vunerability of the client group, the area of rent arrears will require a lot of intervention in partnership with benefit advice and advocacy/agencies. About Langley Trust For over 65 years Langley Trust has been supporting people with convictions to transform their lives. As a Christian charity working across England, we believe everyone deserves another chance. With a wide range of services - including complex needs care, supported housing, and specialist service advice services - our work prevents crime, promotes rehabilitation and reduces the risks of re-offending. Diversity and Inclusion is integral to Langley Trust. We're committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work and we recognise the benefits that a diverse workforce with different values, belief's, experience and background brings to us as an organisation. Disability Confident As a level 2 Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants who meet the essential criteria listed in the job description. If you would like to be considered under this scheme, please state this in your application. We're proud to be an Investors in People Gold employer which means we invest in our people. This is a huge achievement as our assessment covers the last 3 years of unprecedented challenges through the pandemic; additionally, Investors in People have raised the bar and acknowledge that it is harder now to secure the Gold standard than in previous years as they want to keep it meaningful. If you want to join our team as our Housing Officer, please apply now as we would love to hear from you. Closing date: 08 November 2024 We reserve the right to close earlier if we receive sufficient applicants. A satisfactory Enhanced DBS and Adults Barred List check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicants right to work in the UK. About Eliora Our Eliora project based in Bedford offers accommodation to a diverse client base with low needs, who are supported by a strong multi-disciplinary housing team. TPBN1_UKTJ