Head of Franchise - Premium Dessert Brand UK - London

Are you an accomplished franchise leader with a passion for luxury dessert brands? We're looking for a Head of Franchise to drive the expansion of a high-end dessert brand throughout the UK and internationally. This is a rare opportunity to take on a crucial role in scaling a thriving company, developing franchise strategy, and ensuring franchise partner success. Key Responsibilities of the Head of Franchise * Drive the brand's growth strategy by identifying new markets and building relationships with potential franchisees to enhance market presence. * Ensure each franchise location delivers a premium experience, upholding the highest standards of product quality and customer satisfaction. * Develop and implement comprehensive training programmes for franchisees and their teams, fostering excellence in customer service and operational efficiency. * Track and support franchise partners' performance through key performance indicators, maximising their potential and addressing challenges. * Collaborate with marketing and product teams to align franchise operations with brand values, promotional efforts, and evolving market trends. * Ensure all franchise locations adhere to operational, financial, and legal standards. The Ideal Head of Franchise * Demonstrated success in a senior franchise role, ideally within the food and beverage or luxury retail sectors. * Strong experience in franchise development and operational management. * Exceptional leadership, communication, and relationship-building abilities. * A strategic and entrepreneurial approach, with a track record of driving growth initiatives. * Passion for delivering high-quality, customer-centred brand experiences. Job Tenure: Permanent