Senior Service Desk Technican

Senior Service Desk Technician - Liverpool Full-time office-based role (5 days/week)

A growing retail company seeks a Senior Service Desk Technician provide hands on senior level service desk support, to mentor junior staff and support the Service Desk Manager.

Key Responsibilities:

• Assist in supervising Service Desk staff
• Manage IT support queue and aid technicians
• Monitor SLAs and escalate issues
• Supp...

APCT1_UKTJ