Senior Functional Consultant (UK)

Company:  Itineris
Location: Reading
Closing Date: 25/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK.The role is UK based and requires relevant ERP implementation experience within the Utilities industry.*UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.As our Senior Functional Consultant, you…are the link between Business and IT manage customer expectations, and translate Business & Functional requirements into application solutionsattend workshops & meetings with the customer onsitefollow up on testing and guarantee quality of the solutioncontribute to the further evolution of the Itineris standard UMAX solutiontake ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)also collaborate closely with the Project Manager and Service Delivery Consultantsparticipate in the project progress meetings and proactively identify risk areasapply your expertise to deliver high quality consulting services to new and existing customerscontinuously develop and extend your knowledge within the Utility market, and transfer knowledge to other colleaguesOur ideal candidate…has strong analytical skills (master’s degree or equivalent through experience)experience with the Utilities market is a MUSThas at least 3-5 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementationsis expert in identifying business requirements and has an excellent understanding of customers’ business processesexperience with Microsoft Dynamics 365 is a 'plus'knowledge of PowerApps, Common Data Services, Project Automate, MS Forms pro,… is a 'plus'has excellent oral and written communications skillsis willing to travel - depending on the project implementation phase - to the client (Reading area)is a dynamic team player with true problem-solving mentalityis hands-on, likes to take initiatives and is driven by qualityis 100% customer oriented and adapts swiftly to fast-paced and quickly changing environmentsWe offer you...a permanent contract (UK)a warm welcome! Enthusiastic colleagues will help you integrate and quickly feel at ease with usto gain valuable experience in a fast-changing technological marketin-depth initial training, long term career development and personal growthan attractive & competitive salary with fringe benefitsan excellent work-life balanceand… a lot of ‘fun’ moments!
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