Project Supervisor

The Company We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. What we expect Project Supervisor will be responsible for managing a varying portfolio within the region of Ireland based in our Belfast office, reporting to the Head of Projects. This role will be responsible for directing and supervising their New Installation and Modernisation teams and ensuring jobs are managed in a safe, quality driven and cost-effective manner. As a Project Supervisor, your day to day will include: Manage operational metrics in line with targets Management and coordination of the New Installation and Modernisation Engineers, including carrying out monthly meetings, performance reviews, health and safety visits etc Ensuring all works follow the appropriate company working practices Ensuring the materials supplied are in full compliance with regulatory codes and practices along with ensuring that these comply with any clients / consultants specification Visiting the customer and discussing levels or works required, providing feedback and monitoring customer service levels of satisfaction Ultimate ownership for all customer complaints, adhering to internal process and ensuring issues are effectively resolved. Liaise and assist modernisation and new installation teams to ensure accurate, best-engineered materials are provided to ensure profitable returns on all works. Authorisation and management of engineer's time sheets, holidays and night call rotas Be a champion for continuous Customer Service and Health & Safety regulations to convey TK Elevator behaviour and commitments Submit CPP's, Method Statements, Quality plans and Programmes through to approval Check key milestone dates for payment with credit control prior to releasing units for manufacture and handing units over to the customer Submit variations in a timely manner and agree final accounts prior to closure. Carry out monthly financial reviews on all projects highlighting both positive and negative re-estimates when known Ensure snag free handovers are achieved and successful handover to Service Complete and submit Analysis review on all projects over the current target efficiency Who we are looking for Previous experience in a Project supervisory role managing a team Experience working in an Operational role in an engineering/manufacturing or construction industry Experience of a high-volume production environment Customer relationship management skills and experience Hold a full UK Driving License and able to travel Excellent verbal and written communication skills The ability to use your initiative and work well with others Positive attitude and receptive to change Extremely organised Superior customer-care skills The ability to self-assess and take ownership of personal development An advocate for H&S regulations in the workplace What we offer Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme Additional information As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria. Skills: Project Manager Communicator Operations Management Customer Care positive attitude Management Organised Benefits: Company Vehicle Group Life Assurance Paid Holidays Pension Fund Mobile Phone