CRM Manager - eCommerce Tech

CRM ManagerLondon - 2 days per week£40,000 - £50,000A leading eCommerce Tech business that was founded in 2010 are looking for a CRM Manager to join their growing Digital function. The company has doubled in size over recent years and have recently launched in new global markets.You will be joining at an impressive stage of growth and will work with seriously impressive individuals who have recently joined the team.ResponsibilitiesWork with the Senior CRM Manager to deliver strategic projects whilst managing 3rd party relationshipsSupport the CRM strategy aligned with the company’s objectives and customer-centric approach. This will include analysing their customer data to build out a segmentation and lifecycle strategyBe the subject matter expert on the ideal customer experience, leveraging data to inform opportunities for personalisation and conversion optimisationPlan, build, execute, optimize and measure strategies for promotional campaigns deployed across different channels eg email, push, in-appSupport the wider CRM team, supporting them with the delivery of their projectsExecute a testing plan across trading, brand and automated email flows to optimise performanceExperienceExperience in a CRM/ Email role where you have executed multi-channel campaigns, ideally with app experienceTrack record in CRM in a digital first or tech environmentsExperience using Braze, Klaviyo or Iterable would be ideal Skilled in HTML and CSS