To provide a high quality, customer and quality focused service, delivering a range of Plumbing and multi trade works within our residential services department in and around the London Borough of Hounslow.
- To carry out a range of plumbing and multi trade works including but not limited to all wet trades including plastering, carpentry, decorating both externally and internally and tiling, using schedule of rates.
- To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications.
- To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule.
- Working to maintain the current achievement of 100% customer satisfaction.
- To perform all the duties associated with a fully qualified Multi Trade Engineer
- To always understand and comply with all Health and safety regulations and company policies
- To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service.
- To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair.
- To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state.
- Apprenticeship / City & Guilds/ NVQ 2-3 qualification or equivalent relevant experience.
- Full, clean driving licence
- Previous experience as a Multi skilled Plumber
- Previous experience of working in a Social Housing environment is desirable.
- Good level of numeracy, literacy, written, oral and communication skills
- Previous experience of an out of hours emergency make safe service.
- 23 days holiday allowance, plus bank holidays
- Free GOLD gym membership?
- Lampton Rewards - discounts and offers from top brands and services
- EE rewards - 20% off phone, sim and mobile broadband
- Enhanced Maternity and Paternity leave?
- Pension Scheme
- Refer a Friend?Scheme offering up £250 for each new employee referred
- Staff wellbeing services, including access to online GP, occupational health and EAP
- Flu Jabs?
- Eye care vouchers and support towards glasses?
- Cycle to work scheme
- Electric Car salary sacrifice scheme
About Lampton Services
Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo.
We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community.
Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
JBRP1_UKTJ