Field Service Engineer

A global leading material handling business has a new opportunity for a Field Service Engineer to join the team. You will ideally have worked an agricultural, construction plant or HGV technician background. Candidates will be based in the Colchester/Ipswich area. They offer an impressive salary and benefits package with an OTE £50k to £55k in your first year, plus bonuses and door to door payment.

As a Field Service Engineer you will be responsible for:

• Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
• Build strong rapport and relationships with customers, through professional behaviour and a customer-focused mindset
• Respond to routine enquiries from customers about the technical aspects of the organization's products and services
• Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Develop skills and knowledge of the organisation's products and service
• Comply with all Legal and company standards, such as the code of conduct and H&S practices.

To be successful in this Field Service Engineer role you will have:

• Experienced Field Service Engineer, Plant Fitter, Construction Plant or FLT will all be considered
• Qualified to Level 2 preferably apprentice trained

• Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
• Able to read and follow electrical wiring diagrams
• Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding

• Good IT literacy, numeracy and analytical skills.

In return the Field Service Engineer you will receive an excellent benefits package which includes:

• Circa £50,000 - £55,000 OTE in year 1
• Overtime at time and a half after 45 hours
• Door to door payment
• Bonus scheme
• 25 days' holiday plus bank holidays, with an annual opportunity to buy/sell holiday
• Salary sacrifice company pension
• Van with private use (subject to tax), fuel card, PPE, and uniform

• Tailored training plan on Safety, customer products, electrical systems and OEM engines and transmissions eg Volvo, AGCO, Cummins & amp; Dana
• High spec latest generation fully equipped mobile workshop
• Employee-specific performance and personal development plan to facilitate progression
• 4 x Life Assurance

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