Job Title: Home to School Passenger Assistant
Location: Wigan Borough
Contract Details: Temporary (2 months), term-time only
Salary: 12.18
Responsibilities:
- Assist passengers on and off the vehicle at the start and end of their journey
- Safely transport passengers to and from their educational establishments
- Provide support and engage with passengers with disabilities and complex needs
- Manage challenging behaviours, promoting a calm and relaxed environment
- Deliver successful intervention techniques and share best practises with the team
- Accurately record and report incidents in a detailed and timely manner
- Ensure the safety, comfort, and well-being of passengers throughout the journey
- Build effective relationships with passengers, their families, carers, and schools
- Attend mandatory staff engagement sessions, interviews, and training courses
- Adhere to GDPR guidelines and maintain data confidentiality
Essential (Knowledge, skills, qualifications, experience):
- Flexible and positive attitude to accommodate short notice route alterations
- Strong understanding of communication channels and stakeholder management
- Physically capable of performing tasks related to the role, including bending and lifting
- Knowledge of safeguarding procedures for vulnerable children
- Commitment to creating a secure and safe environment for all service users
- Excellent communication and interpersonal skills
- Comfortable with using digital tools and technologies
- Proactive approach to continuous training and skill development
- Ability to problem-solve and work independently
- Punctuality, reliability, and professional appearance
Desirable (Knowledge, skills, qualifications, experience):
- Familiarity with local educational establishments and routes
- Experience working with children
- First aid certification or willingness to obtain one
- Previous experience in passenger assistance roles
Technologies:
- Basic knowledge of digital tools for communication and reporting purposes
If you are passionate about ensuring the safety and well-being of children and you meet the requirements outlined above, we would love to hear from you. Please apply now or give us a call on the number (phone number removed) and ask for Gabriela.
Note: This role involves split shifts and requires employees to travel to a prearranged pick-up point if living outside of Wigan. Staff are not required during school holidays as the role is term-time only.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.