Critical Services Supervisor

As a CBRE Critical Services supervisor, you will support the Engineering Manager and lead the shift in completing all statutory and non-statutory Planned Preventative Maintenance across site including completion of all associated documentation required to maintain compliance within the required timeframes. The reporting of failures / non-compliance and the implementation of agreed solutions. To also complete reactive tasks and daily checks / readings as required in accordance with agreed service levels. Key Responsibilities: Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to the engineering manager. Supervision of critical services shift team and senior technical representative out of hours Carry out electrical switching operations on systems within Change Control process and authorization limits to agreed switching programmes. Responsible for escalation of all incidents and writing of incident reports ensuring the approved escalation procedure is adhered to. Operate all systems within the building in a competent, effective, and efficient manner, adhering to guidelines, bulletins and SOPs as required. Ensure that service providers work sheets are signed off, quality of works are inspected, and any recommendations are escalated. Undertake training as required by the post and the engineering manager. Also to ensure the rest of the shift team are compliant with training. Ensure that method statements and risk assessments (including dynamic risk assessments) are prepared for all tasks carried out to ensure safe working practices. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted. Maintaining and developing technical skills through a commitment to personal development and life-long-learning. Experience Required: Previous HV AP experience Proven experience as an engineer in building services within critical environments Previous experience working a continental shift pattern (including weekends and nights) Good communication and interpersonal skills Committed to the delivery of excellent customer service.About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA