SER (Staffing) Ltd

Supervisor/Account ManagerLocation: South East Salary: £35,000 - £45,000 + company vehicle, fuel card, mobile, laptop/tablet, private pension and 25 days holiday (excluding statutory days) About UsWe are leaders in the environmental and water treatment sector, providing top-notch services to ensure the safety and compliance of our clients. Due to ongoing growth within our Maintenance Division, we are looking for a skilled and experienced engineer ready to take their next step. In this role, you will support the Head of Maintenance and ensure that all works are delivered on time and meet agreed SLA's and KPI's. The Role As the Maintenance Supervisor/Account Manager, you will bring your extensive knowledge of water treatment and water hygiene disciplines to effectively manage both on-site works and office responsibilities. You'll be pivotal in supporting the Head of Maintenance and the Maintenance Co-Ordinator in delivering service contracts and remedial works, ensuring they meet client requirements and compliance standards. This role is ideal for someone with a flexible, hands-on approach who thrives in both a team setting and independently. Key Responsibilities Perform water treatment and water hygiene tasks (e.g., ACOP L8 / BSRIA standards). Assist the Maintenance Co-Ordinator in managing daily workforce tasks, including resource management (labour, plant, materials). Ensure Planned Preventative Maintenance (PPM) schedules are accurately completed in line with client and compliance requirements. Provide timely, concise reports and feedback on all completed works. Support the development of project proposals, including feasibility, cost estimation, and timelines. Assist the Head of Maintenance in reporting, productivity, and team efficiency. Mentor, train, and support team members in their professional growth and development. Conduct site surveys and create quotations when necessary. Develop and implement Risk Assessments and Method Statements (RAMS). Conduct Toolbox Talks and ensure staff adhere to safety and compliance standards. About You Extensive knowledge and experience in multiple water treatment/water hygiene disciplines. A strong understanding of industry compliance standards, including ACOP L8 and BSRIA. Excellent organisational skills with experience in resource and workforce management. A proactive approach to problem-solving and project management. Comfortable providing training and mentorship to team members. Full UK Driving Licence Able to pass an enhanced DBS How to ApplyIf you are a proactive, detail-oriented individual with a passion for water hygiene and maintenance management, we want to hear from you! Please contact Becky Kerridge on or email with your current CV. Join us and help drive excellence in water treatment and environmental services!!