Customer Service Advisor

Customer Service Advisor £25,000 Monday- Friday 8am-5pm (hour one lunch unpaid) Rochester My exclusive client based in Rochester is looking to recruit an additional Customer Service Advisor to their talented team! This client is looking for a bubbly and outgoing personality and a vibrant work ethic rather than experience. You will be joining a company who reward their team with a laid back feel with being at the heart of their engineers. Day to day of the Customer Service Advisor: - Manage the shared inbox with the team and the client portals. - Submitting supplier invoices to client's accounts to ensure they are added onto the total invoice to clients. - Providing excellent customer service to clients and engineers ensuring all parties involved are happy. - Tracking the engineers understand who is where and where to delegate new jobs to. - Building strong relationships with engineers to ensure the meet business expectations. - Overtime you will be building quotes for clients and following these up. - Prioritising set clients over reactive jobs that come in. - Raising and closing down job tickets onto the portals and internal system. - Gaining job reports from engineers and following up for additional information when required. Requirements of the Customer Service Advisor: - Bubbly and outgoing personality. - Good customer service skills. - Good work ethic to progress. - Attention to detail. - Fantastic communicator. - It Literate. Benefits: - Regular rewards and salary increments. - Great working environment. - Internal progression to senior roles. - 20 days holiday plus bank holidays. - Team socials. - Pension scheme. - Onsite parking. If you are interested in this Customer Service Advisor opportunity, please contact El on (phone number removed) opt 2 or hit APPLY