As youll know at Yorkshire Housing, we want customers to be proud of where they live, and we want our colleagues to feel empowered to ensure our customers have homes and places to be proud of.
We know that customers value seeing our teams out and about and customers want us to pick up any issues without them needing to call us. So, we have a great opportunity to join us as aHousing Officeron a6-month contractinNorth Yorkshire/Rydale.
What do you need from me?
Well, were looking for people who enjoy being out and about talking to customers and looking after our stock reporting any repairs etc. Youll need to relish the opportunity to make a real difference to people's lives, and youll be a bit obsessed about solving problems and delivering results.
Were about innovation and we want to do the traditional bits that customers love but we also use tech to support how we work. Youll know how to manage social housing tenancies, but youll also be curious about different ways to do things that deliver great results.
Youll be out and about visiting customers in their homes and carrying out inspections of our places, so we're looking for someone who lives in a commutable distance to travel around West Yorkshire and its surrounding areas.
Ok now Im definitely interested? What do I do now?
If you can say yes to the following statements, wed like to hear from you.
- Ive got experience managing social tenancies
- Ive got great problem-solving skills
- Ive got a track record of achieving results for customers
- Im great at prioritising and managing my time
- I like being out and about and can work on my own initiative
- I take ownership and responsibility
- Im a little bit obsessed about great customer service
Click apply and tell us all about why youre the perfect fit for this role at Yorkshire Housing based on the statements above.This role is so varied and exciting we really did struggle picking out the main bits - but fear not, the Role Profile attached gives you all the info you need.
This role sounds perfect, so what's in it for me?
We offer a salary of£32,646.25plusa£2,000 car allowanceper annum for a 35-hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays.
We offer a reward package to suit everyone.At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where well match your contributions up to 9%, just to name a few.
Our peoples health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package.This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
Now youre really interested?
At YH, were actively building a working environment thats inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single requirement.If youre experience looks a little different from what were looking for and you think you can bring value to the role, wed love to learn more about you so please apply!
If you require any additional support with your application, or have any further questions please contact our fab recruitment team.
The fine print
The closing date for applications will be27thOctober 2024, but we might close it early if we get lots of great candidates, so dont hang around.
Also, as this role is one where you'll be out and about, you'll need for afull UK driving licenseand use of a car for business purposes. As youll be working closely with our customers too, well need to do aDBS checkfor this role.
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