Service Co-Ordinator

Are you a super-organised multitasker with a passion for helping others? Do you thrive in a busy environment?, If so, we have the perfect opportunity for you! We are looking for a Service Coordinator to join an amazing team to cover maternity leave for 12 months. Work Hours: 8:30 AM to 5 PM, Monday to Friday  Our client has a fantastic pension scheme to mental health support and a subsidised canteen and committed to wellbeing. Benefits: Excellent Company Pension Scheme  25 days annual leave plus bank holidays  Onsite mental health support  Free onsite parking  Wellbeing benefits as part of the pension  HealthCare Cash Plan option  Onsite subsidised canteen serving tasty meals As a Service Coordinator, you’ll be the heartbeat of the operations! You’ll register service calls, handle customer queries, and allocate work to engineers. With a focus on administration and call handling, you’ll keep the operations running smoothly. Key Responsibilities: Register service calls and emails Allocate and distribute work to engineers Process incoming invoices and check rates Cost and complete engineers' worksheets after service calls Update customer portals with invoice info daily Order parts and issue quotes for repair work Communicate with sites to arrange access and check details Ensure compliance with data protection regulations You have a keen eye for detail and love administrative tasks You’re a fantastic communicator who enjoys working with customers and colleagues alike You have a knack for problem-solving and staying organised You thrive in a dynamic environment where you can make a difference Apply now and be part of a vibrant and supportive team that will value your contributions!  Thank you for your interest in this vacancy, which is being advertised by Siamo Bedford, who are acting as an employment agency / business. One of our Recruitment Specialists will now review your application. Due to the high volume of applications Siamo Recruitment receive, it is with regret we are unable to respond to all candidates directly