Contracts Manager

An exciting opportunity has arisen for a pragmatic, hands on Contracts Manager to join a leading FM and Infrastructure Service Company, operating across the UK.

Role Summary:

• Responsible for managing the accounts and general building performance.
• Looking after refurbishment and minor works.
• Managing the projects, managing the supply chain and working methodology.
• Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
• Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both SEE and the contracts Senior Management.
• To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
• Liaise and keep informed both the client and the SEE Area Manager on all aspects of contract problems (defects & deficiencies).
• To ensure quality is maintained throughout the facilities.
• Ensuring business policies and processes are effectively communicated, and implemented within the contract.
• Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
• Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.

Experience Required:

• Experience in Building Services industry.
• Building fabric works and small projects
• Commercial / Financial experience
• Quoting new works and costing reactive works
• Updating client systems
• Ordering materials
• Strong communication skills.
• Possess an understanding of Health and Safety issues
• Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong organisational and communication skills with the ability to prioritise workloads.