Service Coordinator

Benefits you'll get 25 days annual leave plus bank holidays Employer contribution pension scheme Life insurance with death in service 2 x annual salary Comprehensive sickness pay policy Social activities and team events Modern office with a family & friendly atmosphere Access to training and career growth opportunities What you'll do Communicate with customers, suppliers, and engineers. Manage job processes from initiation to invoicing, ensuring timely completion per customer KPIs. Maintain the engineering schedule and coordinate with Service Coordinators. Review and approve quotations and engineer recommendations. Liaise with stores for parts and subcontractor pricing. Ensure quotation records are accurate and analyse performance regularly. Prepare, review, and approve invoices, checking job profitability. Monitor customer contracts and update asset lists. Standardize department diaries and issue weekly PPM schedules. Generate monthly valuation reports and keep the customer database current. Attend customer performance review meetings. What you'll need Minimum 3 years of administrative experience ideally in the refrigeration or engineering industry. Proficient in IT systems (MS Office: Word, Excel, PowerPoint, Outlook, and system software). Full UK driving licence. We appreciate your CV may not be up to date. No problem, just apply and we'll sort that out later. For more information please contact Chloe Williams - / 0151 304 7034 Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ