Operator Administrator

We are currently recruiting for a permanent fulltime Operator Administrator for our client within the Borough of Rochdale

Hours are 8am-5pm Monday - Friday.(No weekends)

General duties:

• Day to day Operational duties reporting to the Operations Manager.
• Liaising with Customers and Engineering teams to plan and schedule work.
• Working on a CRM system.
• Liaising with other departments to accurately process jobs in a timely manner.
• Taking customer phone calls and prioritising them to achieve a high standard of customer service.
• Completing basic remedial quotations and seeking approval.
• Completing non contract breakdown quotations.
• Validating weekly Timesheets.
• Booking Fleet services & maintenance when required.
• Booking hotels for engineering teams when required.

Training will be provided.

Essential skills required:

• High level of knowledge of computer systems, various programmes. Must have good Outlook, Word & Excel skills.
• The ability to write clear, concise emails.
• Excellent telephone manner.
• Ability to cope well under pressure.
• Organised.
• Must be able to work as a team to meet team targets.

Desirable skills:

• The candidate would ideally have worked in an engineering environment but not essential.
• Good knowledge of UK geography or competent in using Google maps & retaining information.

Benefits:

• Company pension
• Private Health care after 6 months
• On-site parking

Due to the volume of candidates received only shortlisted candidates will be contacted