Driver/Delivery Driver/Multi

Immediate StartDelivery Van Driver (with some warehouse duties)Location - SouthsmponMonday - Friday08:30-17:30Two Saturdays a month (4hours)£10.87 per hoursSpecific working hours are to be confirmed, but general branch working hours are:Earliest start 06.00 a.m.Latest finish 17.30 p.m.To provide a timely, professional service in the delivery of parts to customers and to contribute to the delivery of excellent customer service by making sure that customer orders are fulfilled accurately and promptly.Key responsibilities and duties - daily tasks will include, but not be limited to: Delivering goodsAdhere to delivery route and agreed delivery times as determined by Branch ManagerPrioritise deliveries in relation to location and urgency of delivery when necessaryDrive with care and consideration to uphold the company image and reputation at all times Providing excellent customer service Represent company in a professional and polite way in all dealings with customersTake action on customer queries or feedback as requiredServe customers directly at the collections counter - promptly and professionallyReport customer complaints or queries to line manager in a timely and efficient way Handling returns from customers Pick up any unwanted goods from customers, check against accompanying paperworkUnload returns, pass over returned goods and paperwork upon return to branch Collecting customer payments Collect monies for cash sales and account payment when necessaryPay-in customer payments immediately upon return to branch Dealing with administrative procedures Complete all necessary paperwork and procedures relating to customer deliveries and returns, paying particular attention to when signatures need to be obtained or given Maintaining the vehicle Carry out daily and weekly vehicle checks in line with company proceduresMaintain interior and exterior vehicle cleanliness, report repairs that are neededWorking safelyLoad the vehicle safely, paying particularly attention to handling hazardous or heavy goodsDrive in line with the requirements of the up-to-date Highway Code at all timesComply with company health and safety requirements at all times Preparing orders for customer delivery Pick stock accurately from printer customer orders - against time-specific deadlines manually or by hand-held laser scanner from a range of alpha-numeric locationsCheck accuracy of order and take action re quality of packaging as appropriatePutting away stock in a range of alpha-numeric locations: received from Sheffield, Parkway Rise or direct from suppliers returned from customers Managing stock Check accuracy of stock locations using a hand-held laser scannerRotate stock, carry out stock takes, investigate stock discrepancies Dealing with administration and paperwork Split, sort and organise pick notes from a printerAccurately process paperwork for customer returns, warranty claims, and old stock Special requirements: Driving a non-HGV delivery vehicleLifting/carrying/handling goods - maximum weight 25 kgFlexible start times between 0600 and 0830Over 23 due to insurance on vehicleHeld licence for 2 years minimum and UK licenceNo more than 3 pointsPreferable delivery experienceApproximately 20 drops a day (10 then return and 10)Good level of English -Dealing with Scanners and checking stock is correct SupplyLPSOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss Many Thanks