Company:
Alexander Mae (Bristol) Ltd
Location: London
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The Company:
Our client is a fast-growing, progressive law firm. They work closely with SMEs, banking & finance clients, debt collection companies, High Court Enforcement Agencies and Insolvency Practitioners
The Job:
On behalf of this client we are seeking a Debt Recovery Support Assistant. In this role you are responsible for managing the their aged debt and supporting the Debt Recovery Team with client matters.
Responsibilities will include:
Proactively manage the firms internal credit control system using our case management software (Visual Files)
Proactively manage outstanding invoices
Prepare and issue formal letters including letters before action/ Letters of Claims to clients
Follow up telephone calls to clients in respect of overdue invoices
Liaising with solicitors and Partners to progress debt collection of their matters
Analyse the current credit control processes and identify opportunities of improvement
Meeting with the Practice Director and Senior Legal Cashier to discuss aged debt and progression of overdue sums
Putting clients on stop
Opening new client and matter files to include the input of data
Assisting with the preparation of Letters of Claim on client matters
Assisting with the preparation of Court Proceedings via Money Claim Online
Assisting with the preparation of standardised documents
Liaising with the Courts
Scanning and electronically filing all incoming and outgoing post
Assisting with the system production of High Court Writ of Control Applications
Carrying out pre-litigation debt recovery work to include Letters of Claim, follow up telephone conversations, dealing with disputes at the pre-litigation stage, liaising with debtors
Telephone calls to debtors to discuss matters, chase for payments and the setting up of repayment agreements
Preparing Hearing Bundles
Ordering stationary for the office
To ensure that all action lists are completed on a daily basis
Accurate time keeping, record keeping and file maintenance
To ensure the confidentiality and security of all Firm and client documentation and/or information
To deal promptly with client enquiries and correspondence with the support of other team members and the Head of Debt Recovery
To ensure that all client and matter records are made and maintained in line with the Firm's procedures
To observe office manuals and instruction books published by the Partners from time to time
To assist with all Administrative tasks for the team
Other ad hoc duties as and when required
The Person:
For this role our client is seeking someone who has gained credit control experience . Ideally you would have worked in a legal environment in a support role too but this is not essential.
Previous experience of providing administrative support to fee earning lawyers is ideal but not essential
Previous Credit Control experience is essential
Proficiency in a case management software system
Competent IT Skills including Microsoft applications
Enthusiastic, friendly team player
Excellent attention to detail
Ability to manage conflicting priorities and deadlines in a flexible and proactive way
Excellent communication skills
The Salary:
Negotiable
The Location:
London - Hybrid
The Benefits:
Pension, Private Healthcare, Critical Illness, Life Assurance, 25 days holiday
The Hours:
Monday Friday 9am 5.30pm (3 days in the office (Mondays essential) and 2 days from home)
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Alexander Mae (Bristol) Ltd