Transport Administrator

Transport Administrator

Alcester

Monday to Friday 9am to 5pm

• Key Accountabilities
• Ensure customer accounts are set up correctly and to ensure all necessary documents are completing to raise invoices accurately.
• Maintain and continuously update regular abnormal load route permits
• Accurate submission of job specific abnormal load permits
• Accurate processing of driver and second man wages

• Key Responsibilities
• Processing of Drivers & Second man run sheets and wages on a weekly basis
• Processing customer invoicing on a weekly basis
• Responding to customer calls and queries in a timely manner
• Working closely with the accounts department to ensure new accounts are set up correctly
• Ensure jobs are processed accurately in line with customer orders, PO numbers, third party invoices and other job related documents to ensure invoices are raised promptly and correctly
• Raising invoices through customer portals
• Ensure abnormal load permits are submitted in advance of vehicle movements at the direction of the Transport Planners in an accurate manner
• Support the Transport Planners deliver an efficient operation through administrative tasks
• To perform any duty within the Company that is a reasonable request within your performance, skill and ability level
• Booking vehicles onto ferry crossings
• Provision of Hotel bookings for Heavy Haulage personnel
• General administrative tasks to provide support to the Heavy Haulage Operations team deliver a high level of customer service.
• To perform any duty in the company that is a reasonable request within the performance, skill and ability level of the job.
• Be flexible and adaptable to provide assistance to all areas of the Transport Office when required
• Support the Health & Safety of colleagues across the business

• Personal attributes
• Ability to relate to staff at all levels
• Ability to contribute effectively to a team working environment
• The ability to think on your feet and use of initiative
• A can do attitude
• Professional and approachable
• Flexible and reliable
• Resilient and able to remain focused while working under pressure

• Qualifications / Skills
• Excellent verbal and written communication skills
• Good IT skills- Microsoft Word, Excel, Power point
• Excellent organisation skills
• Previous experience working in a business based administration role, ideally within a transport environment