Claims Handler - Noise Induced Hearing Loss
Location: Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow/Stoke/Leeds or Liverpool
Hours: 35 hours per week, Monday - Friday.
Our Opportunity:
Davies is on the lookout for a Claims Handler experienced with NIHL (Noise Induced Hearing Loss) to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.
We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position.
A Glimpse into Your Daily Responsibilities:
- Liaison: Communicate with insurers, policyholders, and brokers.
- Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- Evidence Gathering: Obtain all relevant evidence and documentation.
- Resolution: Determine appropriate actions to resolve each case.
- Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
- Negotiation: Negotiate settlements within agreed authority limits.
- Professional Correspondence: Maintain proactive communication with all parties involved.
- Adherence to Procedures: Handle cases according to documented procedures and client requirements.
- Reserve Management: Regularly review and maintain proper reserves.
- Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.
Skills and Expertise:
- Proficiency in managing Claims from cradle to grave.
- Experience managing NIHL (Noise Induced Hearing Loss).
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
Desirable:
- Experience with the investigation of Liability Claims.
- Knowledge of how to value injury claims.
- Familiarity with reserving strategies.
- Exceptional communication abilities across various levels.
This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.
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