The company
A well-established transport and logistics company with daily services throughout the UK, Ireland and Europe.
The role
A successful Logistics company are looking for an experienced Pallet Network Traffic Planner to join their team.
You will be working in a busy Transport office routing collections and deliveries for our relevant post codes.
Answering inbound calls to the business and dealing with requests
Planning vehicles around requests, challenges and changes
Monitoring customer requests, allocating jobs and issuing instructions
Keeping up to date with transport issues and dealing with changes to the days schedules
Communicate fleet availability and issues to the whole team
Liaising with drivers and colleagues to ensure on time deliveries
Pre-brief and de-brief drivers on their daily runs throughout the day
Record collection/delivery status and discrepancies in systems and escalate where appropriate
Troubleshooting critical transport related issues as they arise in a live environment
The applicant
Have a dynamic approach to solve resource and planning resolution/ modifications
Computer literate with strong knowledge of Microsoft Office/Outlook/Teams
Have a basic understanding of Large Goods Vehicles (weights, dimensions and terminology)
A good geographic knowledge
A proactive approach to continual professional development
An excellent team player, able to work on own initiative and make decisions
An effective communicator
A positive attitude towards customer service and continuous improvement
Ability to question, challenge and improve upon existing processes
Hours are 5am until 2pm each day
JBRP1_UKTJ