Company:
CV-Library
Location: Southend-on-Sea
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
CUSTOMER CARE COORDINATOR
Location: Southend-on-Sea, Essex
Salary: Negotiable
Permanent Position
To Start Immediately
Our client is looking for an experienced Customer Service Advisor to join their team which are based in their Southend-on-Sea office and who is available to start as soon as possible. This is a Permanent role which is office based only. If you have excellent Excel skills, strong administration abilities and good customer service skills and want to join a vibrant existing team, then please apply as we would love to hear from you.
The Customer Care Coordinator plays a pivotal role within the customer care team in ensuring the efficient operation of the department.
As the Customer Care Coordinator, you will be responsible for:
* Handling all incoming calls promptly
* Proactively resolving customer enquiries
* Producing quotations and estimates
* Processing purchase orders
* Coordinating email traffic within the shares inboxes
The successful Customer Care Coordinator will have the following skills and experience:
* Strong communication skills
* Intermediate IT skills to include Excel, Word and Outlook
* Self-motivated with a flexible can-do attitude
* Excellent attention to detail
* Good inter-personal skills - must be able to work as part of a team as well as individually
* Worked in a call centre environment desirable but not essential
* An understanding of medical equipment desirable but not essential
Benefits:
* Private Healthcare
* 25 Days Holiday + Bank Holidays
* Employee Assistance Programme
* Salary Sacrifice Pension
* Electric Car Scheme
* Cycle to Work Scheme
If this role is interesting to you, please give us a call to discuss further or email us your CV. We look forward to hearing from you
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