Company:
Ntrinsic Consulting Europe Limited
Location: Aberdeen
Closing Date: 13/10/2024
Hours: Full Time
Type: Standard
Job Requirements / Description
Business Retail Manager
Location Aberdeen
Salary - £31,500 per annum + bonus and other benefits
Full time permanent
We are recruiting for a Business Retail Manager for a retail brand based at Aberdeen Airport within the retail travel industry. This is a position where you will use your team management skills to work with Supervisors and Sales Advisors to motivate, mentor and lead to ensure excellent standards.
Key Duties:
Ensure a delivery of high level customer service
Managing a team of Supervisors and Sales Advisors to ensure great presentation of the store through effective stock management, ordering, receiving deliveries and ticketing.
Manage stocktakes every 6 months and report results
Ensure great team communication at all times and supporting colleagues to fulfil role responsibilities
Gain a high standard of product knowledge and use this to coach and develop the team
Organise brand training sessions with brand partners
Ensure all staff members complete all training to a high standard
Use of internal systems to manage sales and stock holding targets
Ensure all promotional activities are within brand and internal guidelines
Manage staff rotas, including agency staff where needed
Manage health and safety standards throughout the shop floor and back office areas
Conduct regular performance reviews with the team and develop a succession pipeline
Manage all HR requirements within the team
Ensure the security of stock on the shop floor and compliance of till inventory
Awareness of potential security risks for the store and the wider airport
Manage airport pass process for the team and store visitors
Specification:
Excellent communication skills verbal and written with a customer first mentality
Ability to work in a team or individually
Professional and courteous manner
Motivated and wiling
Ability to learn quickly
Leadership skills
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